How to Refund a Donation

How to Refund a Donation

You can easily refund a donation from the Hopsie admin!

To refund a donation from the admin follow these steps:

  1. Log into the Hopsie Admin
  2. Search for your desired donor
  3. Select the donation you would like to refund
  4. Click the red refund donation button


    • Related Articles

    • How To Cancel a Recurring Donation

      You can easily cancel a recurring donation from the Hopsie admin! To cancel a recurring donation from the admin follow these steps: Log into the Hopsie Admin Search for your desired donor Select the donor's name Select Subscriptions Select the ...
    • Enabling Double the Donation of your Hopsie Account

      We are excited to announce the integration of Double the Donation into our Hopsie platform! Double the Donation is the industry leading tool for donation matching, already used by thousands of nonprofits around the world. Now we want to bring Double ...
    • Why is a donor's ACH donation still pending?

      When a donor chooses to set up an ACH donation they need to verify their bank account. To confirm their bank account they need to go through a verification process. From Stripe they will receive 2 micro-deposits within 4-48 hours. To confirm their ...
    • How to embed a Hopsie Donation Form or Project on your website

      Embedding a Hopsie donation for or project on your website is a simple process. By following these easy steps you can embed an Hopsie form on your website! To embed a form you can follow these steps: Log into the Hopsie Admin Select editor in the ...
    • How to Delete a Hopsie Donation Form or Project

      The following steps will show you how to delete a Hopsie form or Project Log into the Hopsie Admin Go to Forms or Projects Click the Project or Form you would like to delete Click delete in the upper right-hand corner If you need further assistance ...